Telephone triage systems can improve healthcare efficiency, reduce costs, and lead to better patient outcomes. However, these systems are not without challenges.
Unlocking Potential: The Power of Inclusive Leadership in Diverse Teams
Featured: Healthcare During Conflict
By Dr. Seleem Choudhury
According to the World Health Organization (WHO), 1.8 billion people live in a classified conflict zone, equal to 23% of the global population (World Health Organization, 2024). As the University of Cambridge’s Centre for Research in the Arts, Social Sciences and Humanities (CRASSH) analysis indicates, conflict in modern times tends toward the “purposeful destruction and destabilisation of civil society, making non-combatants a main target,” with disregard for the rules of war, international humanitarian law, and human rights (CRASSH News, 2023).
Featured: Looking For Inspiration in Unexpected Places
By Dr. Seleem Choudhury
The importance of inspiration in leadership has been long known. When people are inspired by the behavior of an individual, that inspiration can shape actions, goals, and outcomes. Ultimately, those who inspire others not only have a “significant positive impact on their followers,” but also on social systems.
The A.R.M. of strategy
Dr. Seleem R. Choudhury
Recently, my organization went through system-wide strategic planning sessions. Too often, even the best of strategic plans are not implemented successfully because organizations do not consider strategy execution in these discussions, neglecting to ask themselves how their organizations can prepare to implement the plans crafted (Cote, 2020). Our facilitator, Costin Jordache of Adventist Healthcare, lead us through our planning session, taking care to define the ingredients of execution. The following article explores his format for successful execution.
Good leaders create inspiring moments
What should hospital CEOs prioritize in 2023?
By Dr. Seleem R. Choudhury
Futurists and analysts are forever predicting various new-year opportunities for healthcare, from expansion and innovation to workforce priorities and strategic deselection and reduction. The twin juggernauts of economic impediments and recessionary fears, even with their challenges, will not slow down the need for healthcare. Healthcare leaders often struggle to navigate through this myriad of possibilities.
Reduce health disparities by understanding what makes the patient tick
By Dr. Seleem Choudhury
The healthcare industry must address these health disparities and distinguish “factors within the community that lead to persistent differences in mortality outcomes, to improve population health and longstanding disparities for minority populations” (Glenn, 2022). This begins with the relationship between the patient and their provider and community healthcare team (American Academy of Family Physicians, 2018).
Uberization of Nursing
By Dr. Seleem R. Choudhury
The global business community has had a range of responses to the trend of uberization (Babali, 2019), as has the healthcare industry in particular. Yet as health systems emerge from the pandemic, Bloomberg reports that “the ongoing elevated costs of [healthcare] workers are causing profit warnings” (KHN, 2022; Court, & Coleman-Lochner, 2022). Regardless of one’s resistance or acceptance of uberization, healthcare employment is in crisis. Change must occur to keep health systems from financial disaster.
