Telephone triage systems can improve healthcare efficiency, reduce costs, and lead to better patient outcomes. However, these systems are not without challenges.
Reduce health disparities by understanding what makes the patient tick
By Dr. Seleem Choudhury
The healthcare industry must address these health disparities and distinguish “factors within the community that lead to persistent differences in mortality outcomes, to improve population health and longstanding disparities for minority populations” (Glenn, 2022). This begins with the relationship between the patient and their provider and community healthcare team (American Academy of Family Physicians, 2018).